Frequently asked questions

FAQ – tanzelat Website

Here you’ll find answers to the most common questions we receive about using the tanzelat website and its services.

1. Is tanzelat affiliated with Egypt Post?
No, tanzelat is not officially affiliated with Egypt Post.
The website is an informational platform only, aimed at making it easier to access data about post offices.

2. What type of information does the website provide?
We provide:
- Post office addresses
- Working hours
- Contact numbers (when available)
- Available services
- Branch classification by governorate and area

3. Is the information on the website accurate and up-to-date?
Yes, we continuously work on updating the data.
However, slight discrepancies may occur due to unannounced changes in some offices.

4. Can I rely on the website to know official working hours?
We display the latest updates available to us, but it is always recommended to contact the office directly to confirm working hours, especially on official days and holidays.

5. What should I do if I find incorrect information?
We truly appreciate being notified of any errors.
You can contact us through the contact form or WhatsApp chat, and we will update the data immediately.

6. Can I suggest adding new offices or services?
Yes, all suggestions are welcome.
Send us the details, and we will review the addition.

7. Is the website free to use?
Yes, all services on the tanzelat website are completely free.

8. Do you collect any user data?
We do not collect any personal data, except for the information you submit through the "Contact" form.
For more details, please check the Privacy Policy page.